Travelport is a broad-based business services company and a leading provider of critical transaction processing solutions to companies operating in the global travel industry. We power travel on a global scale by connecting buyers and sellers of travel in 160 countries, serving travel providers, travel agencies and corporations through traditional, online and corporate channels.

International GDS company looks to hire dynamic & professional team member. Job includes collaboration with Baltic and global colleagues (Tallinn, Vilnius and beyond).

Position offered:

HELPDESK AND TRAINING SPECIALIST

Job description, tasks

· Provide prompt telephone/email/chat assistance and resolution of problems to subscribers for functional (and sometimes a bit technical) issues relating to all Travelport/Galileo products, thereby ensuring customer satisfaction and productivity

· Deliver training courses in a professional manner and as per supervisor’s guidelines in order to ensure customer satisfaction, increase segment production and reduce calls to helpdesk

· From time to time do customer visits to provide brief help, demo/training & consultation on-site

Requirements

· fluent Latvian, Russian & English language

· travel/air industry background

· problem solving experience

Beneficial skills

· analytical skills

· Galileo GDS solid knowledge

We offer

· labu atalgojumu stabilā uzņēmumā

· draudzīgu kolektīvu

· izaugsmes veicinošu darba vidi

Starting date soonest possible

Languages required English, Russian, Latvian

Work experience required 2-5 years

Working time Full-time work

Start of work Negotiable

Location Riga

Position Specialist

Contact information:

Contact person Aleksandrs

E-mail mailto: [email protected]

Address Kr.Valdemara iela 21-9, Rīga, LV-1010 Rīgas rajons

Telephone +371 67035284

URL www.travelport.lv